Frequently Asked Questions

Answers to the questions we hear most often. Don't see yours? Just ask.

How does the degressive pricing work?

Your hourly rate is based on your usage over the past 12 months. In practice, higher usage, for example during a migration project, moves you to a better rate for the following year, automatically.

What size of companies do you work with?

We focus on SMEs that want a dependable IT partner without building an internal IT team.

Can you take over from our current IT provider?

Yes — we handle onboarding and the handover so the transition is as smooth as possible.

What's your service area?

Geneva and Vaud. We can discuss other locations on request.

Is there a minimum commitment?

We're happy to discuss what fits your situation — reach out and we'll walk through the options.

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